Shipping policy

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation or successful placement of a Cash on Delivery (COD) order.

Orders are not processed or shipped on Sundays or public holidays.

During periods of high order volume, promotions, or unexpected operational delays, order processing may take slightly longer.

Shipping Time

Estimated delivery time is typically 5–10 business days, depending on your delivery location.

Delivery times may vary due to:

  • Shipping destination
  • Courier partner availability
  • Public holidays
  • Weather conditions
  • Remote or non-serviceable locations

Delivery timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

For Cash on Delivery (COD) orders, additional COD handling charges may apply and will be shown at checkout where applicable.

We may offer free shipping on selected products, locations, or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and serviceable pin codes.

Please note:

  • COD availability depends on your location
  • COD may not be available in certain remote areas
  • Additional COD charges may apply
  • COD orders may be verified before dispatch
  • We reserve the right to refuse or cancel COD orders that appear suspicious or unverifiable

Customers must be available to receive the order and complete payment at the time of delivery.

Order Tracking

Once your order is shipped, you will receive shipping confirmation via email or SMS (where applicable), including tracking details if available.

Tracking updates may take some time to reflect after dispatch.

Delivery Delays

While we aim to deliver all orders within the estimated timeline, delays may occur due to circumstances beyond our control, including:

  • Courier delays
  • Weather disruptions
  • Public holidays
  • Incorrect shipping details
  • Operational or logistics issues

Naukart is not responsible for delays caused by third-party courier services or external factors beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout.

If incorrect or incomplete information is provided:

  • Delivery may be delayed
  • The order may be canceled or returned
  • Additional shipping charges may apply for re-delivery

Naukart is not responsible for failed deliveries caused by inaccurate customer information.